privacy policy

Last updated 11 August 2026

Yarra Valley Diesel Tuning respects your privacy. This policy explains what personal information we collect, how we use and protect it, and how you can access or correct it. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

We collect only the information we need to respond to you and to provide our services. This may include:

Your name, phone number and email address
Your address or location, where relevant to the service
Details of the service or enquiry
Records relating to work we have carried out for you
Information you provide through the forms on this website

How we collect it

Most information is provided directly by you, by phone, email, in person, or through the enquiry forms on this website. Our forms are delivered by a third-party form provider that processes submissions on our behalf.

We also collect limited technical information automatically when you browse this site, such as pages viewed and general location, through standard analytics tools. This is used in aggregate.

How we use it

We use your information to:

Respond to your enquiry and provide a quote
Arrange, carry out and invoice the work
Keep records relating to the services we provide
Contact you about the services you have requested
Improve this website and our services

Who we share it with

We do not sell your personal information. We share it only where necessary: with suppliers and contractors engaged in connection with your job, with our service providers such as accounting, payment, hosting and form providers, and where required or authorised by law.

Cookies and analytics

This website uses cookies and analytics tools to measure traffic and site performance. You can block or delete cookies in your browser settings; the site will continue to work, though some measurement will be lost.

Storage and security

We retain personal information only as long as needed for the purposes described above or as required by law, and we take reasonable steps to protect it from misuse, loss and unauthorised access. Some service providers may store data outside Australia.

Accessing and correcting your information

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable period and will verify your identity first.

Complaints

If you believe your personal information has been mishandled, please contact us and we will investigate. If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner at oaic.gov.au.